Refund Policy

At Time Star, we strive to ensure that you are completely satisfied with your purchase. If you need to request a refund, we have established a clear and straightforward refund policy to guide you through the process.

Eligibility for Refunds: You may be eligible for a refund under the following circumstances:

• You received a product that is damaged or defective.
• You received the wrong product.
• You are not satisfied with your purchase and have returned the item within the specified return window.

Refund Process:

1. Initiate a Return: To request a refund, you must first initiate a return by following our Return Policy. Please contact our customer support team at contact@example.com or call us at +91 97835 71806 within 2 days of receiving your order.

2. Return Authorization: Our team will provide you with a Return Authorization (RA) number and instructions on how to return the product.

3. Return the Item: Once you have received the RA number, return the item according to the instructions provided. Ensure that the product is securely packaged and includes all original accessories and documentation.

4. Refund Approval: After we receive and inspect the returned item, we will process your refund. If the return is approved, you will receive a confirmation email regarding the status of your refund.

Refund Timeline:

• Once your refund is approved, please allow up to 7 business days for the refund to be credited back to your original payment method. The time it takes for the funds to appear in your account may vary depending on your bank or payment provider.

Non-Refundable Items:

• Certain items may be non-refundable due to hygiene reasons or other restrictions. Please check the product description for any specific refund restrictions.

Contact Us: If you have any questions or need assistance regarding your refund, please reach out to our customer support team:

• Email: Foreverashok95@gmail.com
• Phone: +91 97835 71806
• Working Hours: Mon – Sat, 9:00 AM – 8:00 PM

Thank you for choosing Time Star! We appreciate your business and are here to assist you with any concerns.